Please read the following contract terms before making payment.
If you are unclear on anything please ask.

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1. I understand that there may be minimal bubbles in the final resin piece. The artist does everything possible to prevent this, but due to the nature of working with resin and handmade products, some bubbles are inevitable.

2. I understand that resin needs to be poured in layers, which may cause visible lines. This is normal when working with this material and can only be seen from the side of the art piece.

3. I understand that all resins will amber (yellow) over time. The artist uses top quality resin with UV stabilizers to inhibit yellowing, but it is recommended to keep pieces out of direct sunlight and heat to prolong their clarity.

4. I understand that flower preservation is a delicate and time-intensive process that cannot be rushed. The process time can take up to six months from when the artist receives the bouquet. The artist will do their best to expedite the process, especially outside of the busy wedding season (March–September).

5. I understand that payment must be made in full before the resin process begins. The order will not enter the pouring stage until payment is received.

6. I understand that the artist is not liable for any damages to my order after I have received it and I must report any problems with my order to the artist within ten days oc receipt.

7. I understand that flower colours can change during the preservation process. Here are some common transformations to be aware of:
 

• Red roses tend to turn a deep burgundy. Although they can look good in resin with lighter coloured flowers, I often opt for pressed frames with red roses instead.

• White flowers are the most delicate and can turn many shades of cream, off white or yellow tones.

• Pink flowers can take on a more lilac tone.

• Blue flowers can take on purple shades.

• Love spots can occur in your finished resin piece. This is where the petals on your flowers have been touched/bruised during the event. These bruises often can't be seen until resin is poured over the petals and they become transparent in places. It's all part of the story!

8. Please understand that Resin is a two-part liquid that must be mixed correctly, at the right temperature, to ensure a successful pour. Even when mixed correctly, it is possible the resin batch was faulty. In very rare cases, the resin can overheat during the curing process, causing it to thicken too quickly. When this occurs, it may become unusable and, if it happens while curing in the mold with your flowers, there is a risk of damaging the piece.

Please be assured that I am highly experienced in working with resin and take every possible precaution to avoid the above listed issues. However, due to the nature of the material, occasional complications can still occur.
In the unlikely event that this happens, I will always offer the most appropriate resolution—this may include a partial or full refund, a discount, or a remake of the piece at no additional cost. Any solution will be tailored to the specific situation and discussed with you directly.